Shipping Policy
We have just launched new shipping prices that are now based on weight rather than unit count, ensuring fair and accurate pricing for your orders, whether you're an End Customer or Bulk Order customer.
- ALL PRICES WITHOUT VAT
- UNIT MEASUREMENTS IN GRAMMS
When you create an order, the time it takes for you to get it is called "delivery time."
Delivery time is made up of two parts: "fulfilment time" + "shipping time."
"Fulfilment time" is how long it takes for the order to be prepared.
This depends on how many products you ordered:
1 to 2 full working days for 1 - 10 products
2 to 7 full working days for 11 - 100 products
3 to 12 full working days for 100+ products
"Shipping time" is the time it takes for the package to travel from AYRA SPA to your doorstep.
Standard Shipping - Up to 2Kg - National Post
Group | Shipping time | Country | <500g | 500g-1000g | 1000g-2000g |
---|---|---|---|---|---|
1 | 4 work days | Denmark Austria Latvia Lithuania Estonia |
€5.00 | €6.00 | €7.00 |
2 | 5 work days | Czech Republic Slovakia Spain Romania Netherlands Belgium Poland Italy Hungary Germany Sweden |
€5.50 | €7.00 | €9.00 |
3 | 6 work days | Bulgaria Croatia France Greece Finland Ireland |
€6.00 | €8.00 | €10.00 |
4 | 7 work days | United Kingdom | €7.00 | €9.00 | €13.00 |
5 | 8 work days | Portugal Switzerland |
€7.50 | €9.50 | €11.00 |
6 | 12 work days | United States | €6.50 | €11.00 | €17.00 |
Standard Shipping - from 2kg - DPD, inside EU
Group | Shipping time | Country | 2000g-3000g | 3000g-5000g | 5000g-10000g | 10000g-15000g | 15 000g< |
---|---|---|---|---|---|---|---|
1 | 5 work days | Poland Hungary Czech Republic Latvia Lithuania Estonia |
€9.0 | €10.5 | €10.5 | €15.5 | €15.5 |
2 | 5 work days | Denmark Netherlands Slovakia Sweden Belgium Austria Croatia |
€10.5 | €16.0 | €16.0 | €20.5 | €20.5 |
3 | 5 work days | Italy Finland Ireland France |
€14.5 | €21.0 | €21.0 | €26.5 | €32.0 |
4 | 6 work days | Germany Spain Portugal Romania Bulgaria Greece |
€16.5 | €24.0 | €24.0 | €30.0 | €32.0 |
Standard Shipping - from 2kg - DHL Economy, outside EU
Group | Shipping time | Country | 2000g-3000g | 3000g-5000g | 5000g-10000g | 10000g-15000g | 15 000g< |
---|---|---|---|---|---|---|---|
1 | 5 work days | United Kingdom | €17.5 | €19.0 | €27.0 | €33.0 | €42.0 |
2 | 6 work days | Switzerland | €17.5 | €24.0 | €27.0 | €33.0 | €42.0 |
EXPRESS Shipping - up to 15kg - DHL Express
Group | Shipping time | Country | <500g | 500g-1000g | 1000g-2000g | 2000g-3000g | 3000g-5000g | 5000g-10000g | 10000g-15000g | 15000g< |
---|---|---|---|---|---|---|---|---|---|---|
1 | 2 work days | France Netherlands Belgium Czech Republic Spain Italy Austria Hungary Ireland Germany Denmark Poland Sweden Finland Latvia Lithuania Estonia |
€12.5 | €12.5 | €17.0 | €27.0 | €45.0 | €78.0 | €100.0 | €122.0 |
2 | 2 work days | Slovakia Portugal Romania Bulgaria Greece Croatia |
€12.5 | €12.5 | €17.0 | €27.0 | €52.0 | €84.0 | €110.0 | €131.0 |
3 | 2 work days | Switzerland United Kingdom |
€23.0 | €26.0 | €31.0 | €36.0 | €48.0 | €78.0 | €102.0 | €123.0 |
4 | 3 work days | United States | €24.5 | €24.5 | €25.5 | €35.0 | €55.0 | €85.0 | €112.0 | €141.0 |
DISCLAIMER:
AYRA SPA maintains the right to adjust shipping fees without prior notification. As a company dedicated to delivering excellent customer service, we regularly review and adapt our shipping rates to ensure they remain fair and competitive. These adjustments may be prompted by various factors, including alterations in carrier charges, fuel prices, or operational needs.
Though we strive for consistency in pricing, fluctuations in the shipping industry may necessitate periodic adjustments. We value transparency and will promptly communicate any significant changes to our customers. We encourage you to check our website regularly or reach out to our customer service team for the latest shipping price updates. The price indicated at checkout is the price you will pay for shipping.
Our team is always here to address your questions and guide you through shipping options tailored to your requirements. At AYRA SPA, we're committed to offering dependable shipping services at competitive rates. We thank you for your understanding and ongoing support as we strive to provide an exceptional experience for all our customers.
TAXES AND OTHER DUTIES:
Please note that additional duties and taxes may apply upon receiving your shipment. These charges are the responsibility of the recipient. AYRA SPA is not obligated to inform customers of such additional costs or provide refunds for them.
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