Shipping Policy

We have just launched new shipping prices that are now based on weight rather than unit count, ensuring fair and accurate pricing for your orders, whether you're an End Customer or Bulk Order customer.

- ALL PRICES WITHOUT VAT
- UNIT MEASUREMENTS IN GRAMMS

When you create an order, the time it takes for you to get it is called "delivery time."

Delivery time is made up of two parts: "fulfilment time" + "shipping time."

"Fulfilment time" is how long it takes for the order to be prepared.
This depends on how many products you ordered:

1 to 2 full working days for 1 - 10 products
2 to 7 full working days for 11 - 100 products
3 to 12 full working days for 100+ products


"Shipping time" is the time it takes for the package to travel from AYRA SPA to your doorstep.

Standard Shipping - Up to 2Kg - National Post

Group Shipping time Country <500g 500g-1000g 1000g-2000g
1 4 work days Denmark
Austria
Latvia
Lithuania
Estonia
€5.00 €6.00 €7.00
2 5 work days Czech Republic
Slovakia
Spain
Romania
Netherlands
Belgium
Poland
Italy
Hungary
Germany
Sweden
€5.50 €7.00 €9.00
3 6 work days Bulgaria
Croatia
France
Greece
Finland
Ireland
€6.00 €8.00 €10.00
4 7 work days United Kingdom €7.00 €9.00 €13.00
5 8 work days Portugal
Switzerland
€7.50 €9.50 €11.00
6 12 work days United States €6.50 €11.00 €17.00

 

 

Standard Shipping - from 2kg - DPD, inside EU

Group Shipping time Country 2000g-3000g 3000g-5000g 5000g-10000g 10000g-15000g 15 000g<
1 5 work days Poland
Hungary
Czech Republic
Latvia
Lithuania
Estonia
€9.0 €10.5 €10.5 €15.5 €15.5
2 5 work days Denmark
Netherlands
Slovakia
Sweden
Belgium
Austria
Croatia
€10.5 €16.0 €16.0 €20.5 €20.5
3 5 work days Italy
Finland
Ireland
France
€14.5 €21.0 €21.0 €26.5 €32.0
4 6 work days Germany
Spain
Portugal
Romania
Bulgaria
Greece
€16.5 €24.0 €24.0 €30.0 €32.0

 

Standard Shipping - from 2kg - DHL Economy, outside EU

Group Shipping time Country 2000g-3000g 3000g-5000g 5000g-10000g 10000g-15000g 15 000g<
1 5 work days United Kingdom €17.5 €19.0 €27.0 €33.0 €42.0
2 6 work days Switzerland €17.5 €24.0 €27.0 €33.0 €42.0

 

EXPRESS Shipping - up to 15kg - DHL Express

Group Shipping time Country <500g 500g-1000g 1000g-2000g 2000g-3000g 3000g-5000g 5000g-10000g 10000g-15000g 15000g<
1 2 work days France
Netherlands
Belgium
Czech Republic
Spain
Italy
Austria
Hungary
Ireland
Germany
Denmark
Poland
Sweden
Finland
Latvia
Lithuania
Estonia
€12.5 €12.5 €17.0 €27.0 €45.0 €78.0 €100.0 €122.0
2 2 work days Slovakia
Portugal
Romania
Bulgaria
Greece
Croatia
€12.5 €12.5 €17.0 €27.0 €52.0 €84.0 €110.0 €131.0
3 2 work days Switzerland
United Kingdom
€23.0 €26.0 €31.0 €36.0 €48.0 €78.0 €102.0 €123.0
4 3 work days United States €24.5 €24.5 €25.5 €35.0 €55.0 €85.0 €112.0 €141.0

 

 

DISCLAIMER:
AYRA SPA maintains the right to adjust shipping fees without prior notification. As a company dedicated to delivering excellent customer service, we regularly review and adapt our shipping rates to ensure they remain fair and competitive. These adjustments may be prompted by various factors, including alterations in carrier charges, fuel prices, or operational needs.

Though we strive for consistency in pricing, fluctuations in the shipping industry may necessitate periodic adjustments. We value transparency and will promptly communicate any significant changes to our customers. We encourage you to check our website regularly or reach out to our customer service team for the latest shipping price updates. The price indicated at checkout is the price you will pay for shipping.

Our team is always here to address your questions and guide you through shipping options tailored to your requirements. At AYRA SPA, we're committed to offering dependable shipping services at competitive rates. We thank you for your understanding and ongoing support as we strive to provide an exceptional experience for all our customers.

 

TAXES AND OTHER DUTIES:
Please note that additional duties and taxes may apply upon receiving your shipment. These charges are the responsibility of the recipient. AYRA SPA is not obligated to inform customers of such additional costs or provide refunds for them.